Industry Findings: Our assessment points to a concerted regulatory reset that raised privacy, data-portability and consumer-control obligations for digital services across Australia. The Privacy and Other Legislation Amendment Act was advanced in Dec-2024 as part of staged reforms to the Privacy Act, and parallel strategic reviews of the Consumer Data Right through Jul-2024 re-scoped sector rollout plans and compliance costs. Those policy moves pushed procurement teams to add explicit privacy-by-design and data-portability checkpoints into vendor evaluations and to demand documented remediation roadmaps for children’s data and sensitive categories. The outcome: enterprises now shortlist suppliers that provide clear data-residency choices, demonstrable data-export and consent workflows, and commercial terms aligned with CDR/Privacy milestones; vendors without explicit governance packaging face longer procurement cycles and higher onboarding friction.
Industry Player Insights: Australia’s structural shifts are influenced by Atlassian, Canva, Xero, and REA Group etc. As per our findings, local product and platform vendors moved quickly to supply enterprise-grade controls that reduce regulatory friction. Atlassian expanded and formalised data-residency controls for enterprise clouds during 2024–Aug-2024, allowing Australian customers to govern where in-scope data resides and thereby smoothing public-sector and regulated procurement. Canva launched a dedicated Canva Enterprise package in May-2024 that added admin and security controls for large organisations, which raised expectations around brand-safe, centrally governed content workflows. Xero unveiled its GenAI vision and previewed the Just Ask Xero assistant in Feb-2024 to automate small-business accounting workflows, prompting buyers to require deployability options and privacy-preserving data flows for embedded AI features. REA and local SaaS integrators emphasised packaged compliance and migration services across 2024, which encouraged customers to favour vendors that bundle product function with managed compliance delivery.