Hong Kong AI Service Robotics Market Analysis, Size, and Forecast by Component, Level of autonomy, Type, Payload Capacity, and Industry: 2019-2033

Hong Kong AI Service Robotics Market Snapshot

• DataCube Research forecasts the Hong Kong AI service robotics market size in 2024 to reached US$ X8.1 Million.
• Regarding market segmentation, the hardware appears as the dominant segment, commanding a market revenue of US$ X9.0 Million in 2024.

Hong Kong AI Service Robotics Market Outlook

The Hong Kong AI service robotics market is rapidly evolving, driven by the need for automation, labor efficiency, and innovative technological advancements. As a global financial and business hub, Hong Kong is leveraging AI-powered robotics to enhance service sectors, including healthcare, hospitality, and building management. The Hong Kong Productivity Council (HKPC) has been instrumental in developing intelligent service robots to address manpower shortages and reduce direct human contact, a need that was particularly evident during the COVID-19 pandemic.

Customer service robots are revolutionizing interactions in commercial spaces, acting as receptionists and patrollers. These AI-driven robots communicate seamlessly in Cantonese, English, and Mandarin, offering crowd management solutions, broadcasting announcements, and answering queries. With advanced obstacle-avoidance capabilities, they improve efficiency in public spaces such as malls, airports, and corporate buildings. Similarly, medical service robots are transforming the healthcare sector by guiding visitors, checking temperatures, and ensuring mask compliance in hospitals like Haven of Hope and Kowloon Hospital.

Beyond customer interactions, AI-powered document delivery robots are streamlining office operations by reducing human-to-human contact and optimizing workflow efficiency. Meanwhile, disinfection robots equipped with autonomous navigation and spray systems enhance workplace safety, ensuring hygiene compliance in commercial and healthcare environments. These advancements underscore Hong Kong’s commitment to leveraging AI in robotics to create practical solutions across various industries.

Hong Kong  AI robotics landscape is also being shaped by key industry players. Primech AI, in collaboration with Chinachem Group, has introduced its Robotics-as-a-Service (RaaS) model, deploying HYTRON AI-powered cleaning robots across facilities such as the iconic Nina Tower 1. This initiative aligns with a broader plan to roll out 300 cleaning robots across Singapore, Hong Kong, and Dubai, integrating NVIDIA’s cutting-edge AI technology for optimized performance. By addressing labor shortages and enhancing operational efficiency, Primech AI aims to transform the cleaning industry through automation.

China robotics market is also influencing Hong Kong, particularly in humanoid robotics. Companies like Unitree and UBTech are making significant strides in developing humanoid robots capable of complex movements, such as dancing and bike riding. With government support and substantial investments in AI chips and high-precision sensors, China is positioning itself as a leader in robotics innovation. The potential market for humanoid robots is expected to reach $38 billion by 2035, with Hong Kong serving as a key adoption hub.

Hong Kong-based start-up Rice Robotics exemplifies the city’s innovative approach to service robotics. Its fleet of autonomous robots, deployed in Citic Tower, seamlessly integrates with building management systems, performing tasks such as disinfection, security patrols, and concierge services. The company’s success in Japan, where labor shortages have accelerated automation adoption, highlights the growing demand for AI-powered robotics solutions in densely populated urban centers.

The rise of robotics IPOs in Hong Kong is further shaping the market, with leading firms like Dobot Robotics and UBTECH Robotics achieving significant milestones. Dobot Robotics’ listing on the Hong Kong Stock Exchange marks its position as a global leader in collaborative robotics, with over 72,000 units deployed in 80+ countries. Similarly, UBTECH Robotics’ listing in 2023, featuring its humanoid robot Walker S striking the ceremonial gong, underscores the increasing commercialization of AI robotics. With over 1,800 patents and a strong focus on AI education, smart logistics, and elderly care, UBTECH’s expansion reflects the broader trend of robotics-driven transformation.

Strategic partnerships are also driving the Hong Kong AI robotics market forward. The collaboration between KEENON Robotics and Konica Minolta Business Solutions (HK) Ltd. has introduced service robots tailored for hospitality, retail, and healthcare. Models such as the DINERBOT T10 and GUIDERBOT G2 optimize indoor deliveries, improve customer experiences, and address manpower shortages. The deployment of AI-powered cleaning robots in smart buildings, such as Rice Robotics’ initiative at CITIC Tower, exemplifies how robotics is reshaping building management by enhancing hygiene standards and operational efficiency.

Furthermore, Hong Kong's role as a global robotics hub is reinforced by research breakthroughs such as HKUST’s development of the world’s smallest multifunctional biomedical robot. With a slim 0.95mm design, this robot integrates imaging, high-precision motion, and multifunctional operations, making it ideal for interventional medical applications in complex human body channels. This advancement positions Hong Kong at the forefront of AI-driven biomedical engineering.

Investment interest in Hong Kong AI robotics sector continues to grow, with firms like AICT planning to establish global headquarters and launch IPOs in the city. As robotics companies seek funding in an IPO-friendly environment, Hong Kong is emerging as a preferred listing destination, attracting international players and fostering technological innovation.

The Hong Kong AI service robotics market is witnessing unprecedented growth, fueled by technological advancements, strategic collaborations, and increased investment interest. From intelligent service robots improving efficiency in healthcare and hospitality to cutting-edge cleaning solutions and humanoid robotics innovations, the city is solidifying its position as a leader in AI-driven automation. As demand for smart robotics solutions continues to rise, Hong Kong remains a key player in shaping the future of AI-powered service robotics.

Hong Kong AI Service Robotics Industry Coverage