Industry Findings: Israel formalised an AI policy framework in Dec-2023 and moved to coordinate sectoral regulatory guidance that influences procurement for cloud, analytics and AI-enabled SaaS. The national AI policy published in Dec-2023 set out transparency, human oversight and sector-specific recommendations and the Innovation Authority advanced a National Program for AI across 2024–2025 to create development and governance tooling. Procurement teams increasingly ask vendors for auditable algorithmic governance, documented human-in-the-loop provisions and clear sectoral compliance mappings as entry criteria for public-sector and regulated contracts. Engineering teams separate experimental model workloads from production pipelines and insist on reproducible training-data lineage and runtime explainability features. These expectations elevated suppliers able to present institutional governance artefacts and sector-tailored model controls, while vendors lacking explainability primitives and mapped compliance responses face longer onboarding and pilot approvals.
Industry Player Insights: Key Israeli vendors active in market shaping include NICE, Check Point, Wix, and CyberArk etc. NICE completed the LiveVox acquisition announced in Dec-2023 and integrated CX automation assets through 2024, which accelerated demand for cloud-native, conversational-AI solutions in regulated contact-centre contexts and forced buyers to scrutinise deployability and data-segmentation options. Check Point and CyberArk advanced product releases focused on runtime protection and identity-centric controls in 2024, prompting procurement to shortlist vendors that can combine threat prevention with governance-ready deployment patterns. These vendor developments redirected buyer preference toward platforms that marry enterprise-grade security, auditable AI features and clear deployment templates for regulated industries.