IT Software & Services

Middle East and Africa Digital Transformation Market by Offering (Software, Service), Software (Content & Application, Sales & Commerce Market, Customer Experience Integration Platform) Service (Consulting, Implementation, Integration, Operation & Management, Outsourcing), End User (BFSI, Energy & Utility, Healthcare, Media & Entertainment, Manufacturing, Public Sector, Retail, Wholesale, Telecom, Transpiration) and Region – Industry Analysis, Size and Forecast, 2019-2031

Avalibale Format*:     |  ReportID: IS&S332  |  Coverage: REGIONAL
Category: Information Technology  |  Sub-Category: IT Software & Services
Published Date: March 2022   |  US$2350  |  Pages: 94

BFSI Sector to Exhibit Significant CAGR of over XX% in Terms of Revenue Contribution Between 2022 and 2031

Middle East and Africa Digital Transformation Market Introduction

The way organizations operating in different sectors are increasingly inclined towards deploying digital technologies to transform existing business models and enhance customer experience at interaction points. In recent past, the influence of digital technology has been profound, both in terms of making business process productive and transforming the way of carrying out business activities and resolving issues. Thus, gaining traction in emerging end user verticals such as retail, healthcare and media & entertainment.

 

Market Dynamics

The Middle east and africa digital transformation market is projected to grow at a double-digit CAGR during the forecast period. Major end user verticals in developed as well as developing countries are inclined towards investing substantial amount on digitization of internal operations in order to ensure improve coordination and efficiency in processes. Also, governments of various countries are increasingly inclined towards digitizing citizen-centric services that can be accessed through mobile devices such as smartphone, tablet and laptop 24/7 from anywhere. In addition, growing adoption of enterprise mobility solutions, proliferation of smartphones, and enhanced customer experience are some of the other major factors that are responsible for growth of the digital transformation market in Middle East and Africa.

 

Market Scope

The MEA digital transformation market has been segmented on the basis of type, end-user vertical and region.

 

Type

By type, the MEA digital transformation market has been segmented into software and service. In 2021, service segment dominated the MEA digital transformation market and is projected to continue its dominance throughout the forecast period.

 

Software

Software segment further sub-segmented into sales & commerce software, content & applications software, marketing software, customer experience software, and integration software. Among these sub-segments, sales & commerce software was the dominant sub-segment with over XX% market share in 2021, followed by content & application software sub-segment.

 

Service

Service segment consists of implementation service, integration service, consulting service, operations & management service, and outsourcing service. In 2021, implementation and integration service segments collectively accounted for more than XX% share in MEA digital transformation market and are projected remain dominant by the end of 2031. Among services, outsourcing service segment is projected to expand at the highest CAGR during the forecast period from 2022-2031.

 

End-user Vertical

End-user vertical includes BFSI sector, public sector, manufacturing sector, energy and utilities sector, retail sector, transportation sector, services sector, healthcare sector, media & entertainment sector, and telecom sector. In terms of spending on digital solutions and services, BFSI sector dominated the MEA digital transformation market in 2021, followed by public sector. In addition, BFSI sector and public sector collectively accounted for more than XX% share of the MEA digital transformation market revenue in 2021.

 

Regional Outlook

Region wise, the MEA digital transformation market has been segmented into GCC, North Africa, South Africa, and rest of Middle East and Africa. In terms of value, GCC dominated the MEA digital transformation market with over XX% share in 2021.

Middle East and Africa Digital Transformation Market Competitive Landscape

Some of the key players identified in Middle east and africa digital transformation market are IBM Corporation, Accenture PLC, AT&T Inc., CGI Group Inc., PricewaterhouseCoopers LLP (PwC), DABO & Co., and Deloitte Consulting LLP. Major players in the market are focused towards acquiring small vendor so as to enter regional market and utilize acquired company’s brand value to enhance penetration level in the market.

  1. Executive Summary
    1. Research Methodology
    2. Assumptions & Acronyms Used
  2. Market Introduction
    1. MEA Digital Transformation-Introduction and Scope
    2. Introduction to MEA Information, Communication & Technology (ICT) Market
    3. Digital Transformation Value-chain
  3. MEA Digital Transformation Market Analysis
    1. MEA Digital Transformation Market Size and Forecast, 2019-2031
  4. MEA Digital Transformation Market Dynamics
    1. Market Drivers
    2. Market Restraints
    3. Market Trends
  5. MEA Digital Transformation Market Analysis by Type
    1. Market Share by Type, 2021 & 2031
    2. Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    3. Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
  6. MEA Digital Transformation Market Analysis by Software
    1. Market Share by Software, 2021 & 2031
    2. Content and Application Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    3. Sales & Commerce Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    4. Marketing Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    5. Customer Experience Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    6. Integration Platforms Software
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    7. Market Size and Forecast Snapshot by Software, 2019-2031
    8. Market Trends by Software
  7. MEA Digital Transformation Market Analysis by Service
    1. Market Share by Service, 2021 & 2031
    2. Consulting Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    3. Implementation Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    4. Integration Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    5. Operations & Management Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    6. Outsourcing Service
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    7. Market Size and Forecast Snapshot by Service, 2014-2021
    8. Market Trends by Service
  8. MEA Digital Transformation Market Analysis by End-user Vertical
    1. Market Share by End-user Vertical, 2021 & 2031
    2. BFSI Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    3. Energy and Utility Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    4. Market Trends by BFSI Sector and Energy and Utility Sector
    5. Healthcare Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    6. Media & Entertainment Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    7. Market Trends by Healthcare Sector and Media & Entertainment Sector
    8. Manufacturing Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    9. Public Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    10. Market Trends by Manufacturing Sector and Public Sector
    11. 11. Retail Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    12. Services Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    13. Market Trends by Retail Sector and Services Sector
    14. Telecom Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    15. Transportation Sector
      1. Y-o-Y Growth Projection, 2020-2031
      2. Value and Forecast, 2019-2031
    16. Market Trends by Telecom Sector and Transportation Sector
  9. MEA Digital Transformation Market Analysis by Region
    1. Market Share by Region, 2021 & 2031
    2. Market Size and Forecast Snapshot by Region, 2019-2031
  10. GCC Digital Transformation Market Analysis
    1. Y-o-Y Growth Projection, 2020-2031
    2. Value and Forecast, 2019-2031
    3. Market Analysis and Forecast Snapshot by Country, 2021-2031
  11. Rest of MEA Digital Transformation Market Analysis
    1. Y-o-Y Growth Projection, 2020-2031
    2. Value and Forecast, 2019-2031
  12. North Africa Digital Transformation Market Analysis
    1. Y-o-Y Growth Projection, 2020-2031
    2. Value and Forecast, 2019-2031
    3. Market Analysis and Forecast Snapshot by Country, 2021-2031
  13. South Africa Digital Transformation Market Analysis
    1. Y-o-Y Growth Projection, 2020-2031
    2. Value and Forecast, 2019-2031
  14. Competitive Landscape
    1. Competitive Dashboards
      1. Solutions/ Service Providers
      2. System Integrators
      3. Marketing Agencies
    2. Competitive Benchmarking
      1. IBM Corporation
      2. AT&T Inc.
      3. Accenture Plc
      4. PricewaterhouseCoopers LLP (PwC)
      5. Deloitte Consulting LLP
    3. Major Players Key Development
  15. MEA Digital Transformation Market–Recommendations
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