Voice over Internet Protocol (VoIP) Market | Analysis 2019-2031

Voice over Internet Protocol (VoIP) Market: Global Industry Analysis, Size, and Forecast, 2019-2031

Avalibale Format*:     |  ReportID: TS613  |  Coverage: GLOBAL | Type: On-Demand
Category: Telecommunications  |  Sub-Category: Telecom Services
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Voice over Internet Protocol Market Introduction

Voice over internet protocol (VoIP) is an advanced communication technology that utilizes digital signal propagation instead of analog signals for the delivery of media sessions and voice communications over the internet (IP) networks. VoIP is also termed as Internet telephony, IP telephony, broadband phone service and broadband telephony.


Drivers & Restraints

Major factors such as growing adoption of hybrid cloud communication platforms in large and mid-sized organizations and increasing uptake of Internet across the globe are driving the growth of the voice over internet protocol market. Additionally, low maintenance and operating cost associated with VoIP services are expected to fuel the growth of the voice over internet protocol market over the forecast period. However, lack of effective connectivity network especially in developing regions such as Asia Pacific, Latin America and Africa is impeding the adoption of VoIP services. This, in turn, is hindering the growth of the voice over internet protocol market.



Mid- and small-sized organizations across the globe are increasingly shifting from IP PBX towards cloud-based VoIP services to reduce cost associated with in-house communication hardware. Major providers operating in the market are focused towards offering free VoIP services to their customers to expand customer base and gain competitive advantage in long term. For instance, Skype, Viber and Facetime provide free video calling services over IP.


Market Scope

The voice over internet protocol market is been segmented by service, configuration, call type and end user.


a) Service

  • Hosted IP PBX Service
  • SIP Trunking Service
  • Managed IP PBX Service
  • Other Services


b) Configuration

  • Computer-to-Phone
  • Computer-to-Computer
  • Phone-to-Phone


c) Call Type

  • International VoIP Call
  • Domestic VoIP Call


d) End User

  • Corporate
    • Large-sized Enterprise
    • Mid- & Small-sized Enterprise
  • Individual


Regional Outlook

Major region targeted in the voice over Internet protocol (VoIP) market includes North America, Western Europe, Eastern Europe, Asia Pacific, and Middle East and Africa (MEA). Of these regions, North America and Western Europe are the largest regional market in the global voice over Internet protocol (VoIP) market. Further, these regions are expected to remain dominant, in terms of value share throughout the forecast period (2017-2023). Asia Pacific and Latin America are expected to witness highest CAGR over the forecast period.

Voice over Internet Protocol Market Competitive Landscape

Key players identified in the voice over internet protocol market are Microsoft Corporation, Vonage Holdings Corporation, 8x8 Inc., Nextiva Inc., RingCentral Inc., West Corporation, Verizon Communications Inc., Thinking Phone Networks, Inc., Inphonex LLC and Phone Power LLC. Major players operating in the voice over internet protocol market are focused towards introducing advanced communication platforms to expand their existing product portfolio.


The research study would provide an in-depth assessment of the VoIP market and include reliable analysis, insights, facts and industry-validated market estimation and projections, supplemented by appropriate assumptions, methodologies, and approaches. Insights and analysis on various market segments such as by service, configuration, call type, and end user, and region included in this research report scope.


Major Regions/Countries include:

  • North America
    • United States
    • Canada
  • Western Europe
    • Germany
    • United Kingdom
    • Spain
    • France
    • Italy
    • Rest of Western Europe
  • Eastern Europe
    • Russia
    • Poland
    • Rest of Eastern Europe
  • Asia Pacific (APAC)
    • Japan
    • China
    • India
    • ASEAN
    • Australia
    • Rest of Asia-Pacific
  • Latin America
    • Brazil
    • Mexico
    • Argentina
    • Rest of Latin America
  • Middle East and Africa (MEA)
    • GCC
    • North Africa
    • South Africa
    • Rest of MEA


This research report on voice over internet protocol market would be produced using first-hand market information gathered from industry experts and major participants across the value chain, during primary research. It would provide broad view of current market trends, growth factors and competitive analysis.

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