Publication: Jul 2025
Report Type: Tracker
Report Format: PDF DataSheet
Report ID: INS2540 
  Pages: 160+
 

ASEAN Insurance Market Size and Forecast by Insurance Type, End User, Insurance Product Line, Distribution Channel, Premium Type, and Risk Type: 2019-2033

Report Format: PDF DataSheet |   Pages: 160+  

 Jul 2025  |    Authors: Jayson Gomes  | Manager – BFSI

ASEAN Insurance Market Outlook

Super-App Driven On-Demand Protection: Redefining ASEAN’s Insurance Landscape in the Era of Gig Economy Expansion

The ASEAN insurance market is undergoing a transformative shift, shaped by the rise of a mobile-first gig workforce and the region’s dominant super-app ecosystems. With over 150 million gig workers across ASEAN’s ten member countries, platforms such as Grab, Gojek, Shopee, and Tokopedia are embedding micro-policies within digital services, enabling real-time, on-demand insurance tailored to freelancers, delivery riders, ride-hailing drivers, and e-commerce merchants. This shift reflects a demand for flexibility, speed, and relevance in policy offerings.

Digital identity-based onboarding, frictionless KYC, and wallet-integrated premium payments have catalyzed insurance adoption at the micro level. As per adjusted estimations by DataCube Research, the ASEAN insurance market is forecasted to reach USD 172.6 billion by 2033, growing at a CAGR of 8.4% during 2025–2033. The surge in digital health plans, accident covers, life term policies, and reinsurance uptake through digital aggregators is revolutionizing the insurance ecosystem in Southeast Asia. Amid rising economic informality and regional migration, super-apps are emerging as the cornerstone of inclusive insurance penetration.

Enablers of ASEAN’s Insurance Growth: Gig Work, Government Mandates, and Digital Financial Ecosystems

One of the key driving forces behind the ASEAN insurance industry is the proliferation of digital gig work. According to the International Labour Organization, informal employment accounts for over 70% of the region’s labor force, making traditional insurance distribution models ineffective. This has opened opportunities for flexible microinsurance and health protection plans tailored for part-time workers. For instance, in March 2025, Grab Malaysia announced embedded injury and income loss insurance for its drivers, showcasing a new standard of protection.

Another driver is the expanding scope of mandatory schemes. Indonesia's Jaminan Kesehatan Nasional (JKN), Thailand’s Universal Coverage Scheme (UCS), and the Philippines' PhilHealth initiative are not only providing basic coverage but also increasing awareness of private insurance among lower-income groups. Meanwhile, the surge in digital payment adoption and regional fintech collaboration have significantly widened access to insurance, with insurtechs leveraging APIs to cross-sell covers on payment apps and lending platforms.

Constraints on Progress: Fraud, Literacy, and Trust Deficit Hamper Market Maturity

Despite strong demand drivers, the insurance sector in ASEAN faces persistent challenges. One major issue is fraudulent claims and policy abuse, particularly in health and vehicle insurance lines. Lack of centralized claims history databases and inconsistent regulations across member countries hinder transparent underwriting. For example, in 2024, Vietnam witnessed a 16% spike in fraudulent medical claims due to loopholes in third-party hospital reimbursements.

In addition, insurance literacy remains low across rural and low-income communities, limiting product comprehension and renewal rates. Complex policy language, limited access to physical advisory channels, and a historic distrust of insurance companies have contributed to low confidence in the sector. This is especially visible in markets like Myanmar and Laos, where formal insurance penetration is still below 2%.

Shaping the Future: Embedded, Instant, and Digitally Onboarded Insurance Models

A dominant trend in the ASEAN insurance market is the rise of embedded and on-demand insurance. Whether it’s ride protection on Gojek, e-commerce order insurance on Lazada, or instant travel coverage via AirAsia Super App, insurers are integrating real-time risk management into transactional ecosystems. This embedded model reduces distribution costs, improves personalization, and boosts cross-sell potential.

Another trend is digitally optimized onboarding. Insurers across ASEAN are investing in low-code/no-code customer journeys, electronic KYC (e-KYC), biometric verification, and gamified wellness apps to improve engagement. For instance, Singapore-based insurtech Singlife introduced a paperless life policy journey that allows approval within 30 minutes. Such innovations help widen appeal among millennials and Gen Zs, who now form the core of the policyholder base.

Unlocking Growth: Credit Covers for MSMEs and Faith-Based Takaful Innovations

A key opportunity in ASEAN lies in credit insurance for MSMEs. With more than 70% of ASEAN businesses classified as MSMEs and a widening credit gap, insurers are now partnering with banks and fintechs to offer invoice protection, loan default covers, and working capital safeguards. These are particularly impactful in Malaysia, Thailand, and Indonesia, where digital lending is on the rise.

Takaful (Islamic insurance) is another high-growth area, particularly in Malaysia and Brunei. Shariah-compliant savings-linked life plans and health takaful products are gaining traction among younger populations seeking value-aligned financial solutions. Digital takaful aggregators and P2P insurance models are emerging, offering community-driven risk sharing embedded in mobile-first platforms.

Policy-Driven Momentum: ASEAN Governments Enable Innovation through Regulation

The ASEAN insurance landscape is heavily shaped by progressive regulatory frameworks and regional cooperation. Regulators like Otoritas Jasa Keuangan (OJK) in Indonesia, Bank Negara Malaysia (BNM), and the Insurance Commission of the Philippines have implemented digital sandboxes to foster innovation and ensure fair competition. For example, the OJK’s 2025 guidelines emphasize digital consumer protection and allow cross-border sandbox participation within ASEAN.

The ASEAN Insurance Regulators' Meeting (AIRM) and ASEAN Insurance Council (AIC) promote harmonization of regulations and facilitate integration of cross-border reinsurance and catastrophe risk pools. This multilateral push toward convergence has improved investor confidence, enabling insurers to scale across borders with regulatory consistency.

Macroeconomic and Demographic Influences Reshaping ASEAN’s Insurance Sector

The ASEAN insurance market is increasingly influenced by macroeconomic and demographic shifts. For instance, aging populations in Singapore, Thailand, and Vietnam are creating sustained demand for annuity products and long-term care insurance. According to UNESCAP, by 2030, over 20% of Thailand’s population will be above 60, intensifying the need for health and life products.

Rising GDP per capita across Indonesia, Vietnam, and the Philippines has elevated consumer expectations, prompting insurers to bundle value-added services like mental health counseling and telemedicine. Meanwhile, economic volatility and supply chain disruptions post-COVID have led to an increase in demand for reinsurance and business continuity covers among regional exporters.

Diverse Regional Performance Across ASEAN Insurance Powerhouses

Indonesia: Expanding Microinsurance and Digital Channels Fuel Growth

Indonesia insurance market is gaining momentum, driven by regulatory reforms, rising financial literacy, and mobile-first microinsurance models. With a growing gig economy and over 70% smartphone penetration, insurers are leveraging platforms like Gojek and Tokopedia to embed coverage for ride-hailing, logistics, and small enterprises. The Financial Services Authority (OJK) is pushing for inclusive insurance access through digital onboarding frameworks. Life and health segments remain dominant, while takaful products also gain ground in rural and Muslim-majority regions. However, challenges persist in distribution in remote areas and claim settlement trust. Ongoing insurtech partnerships are reshaping the national insurance ecosystem.

Philippines: Digital Health and Climate-Linked Insurance Take Center Stage

In the Philippines, the insurance industry is evolving amid climate vulnerability and healthcare system strain. Mobile-based health microinsurance and catastrophe-linked coverages are seeing accelerated adoption, particularly via fintech platforms like GCash. The Insurance Commission’s Insurtech Sandboxes and guidelines for remote onboarding have boosted digital trust and policy accessibility. Embedded insurance bundled with remittance, delivery, and e-commerce services is rising, especially among OFWs and informal workers. Meanwhile, life insurance sees steady growth, backed by bancassurance. Yet, awareness gaps and policyholder retention remain challenges. Partnerships with NGOs and MSMEs are pivotal in deepening rural and coastal market penetration.

Thailand: Bancassurance and Health Innovation Lead Expansion

Thailand insurance sector benefits from its strong bancassurance network and a rising middle class demanding customized health and life products. The country has embraced AI-assisted underwriting and telemedicine-linked health plans, appealing to urban professionals and retirees. Regulatory support from the Office of Insurance Commission (OIC) is spurring digital transformation, while embedded insurance tied to ride-hailing, food delivery, and mobile retail continues to expand. The government’s “Thailand 4.0” economic model aligns with insurance modernization, particularly for microbusiness credit protection. Despite opportunities, aging demographics and limited rural outreach constrain faster uptake. Sustainability-linked insurance also presents a rising opportunity in Thailand’s ESG agenda.

Vietnam: Youth-Driven Digital Demand and Insurance Liberalization

Vietnam insurance landscape is rapidly transforming through mobile usage, fintech tie-ups, and regulatory liberalization. With over 70% of the population under 35, insurers are targeting digital natives with on-demand, app-based personal and health coverage. Insurtechs such as Papaya and MoMo are leading embedded product rollouts in food delivery, ride-hailing, and mobile wallets. The Ministry of Finance is refining solvency and licensing norms to boost sector credibility. Health and life insurance are key growth areas, driven by pandemic awareness and urbanization. Nonetheless, trust issues and low rural penetration still affect industry scale. Foreign insurers are capitalizing on liberalized entry terms post-2021.

Malaysia: Takaful Growth and Financial Inclusion Drive Momentum

Malaysia insurance sector is expanding steadily, led by takaful (Islamic insurance) innovation and inclusive financial strategies under Bank Negara Malaysia's Financial Sector Blueprint 2022–2026. Mobile-first channels, especially through Grab and Boost platforms, are boosting microinsurance uptake for gig workers and informal MSMEs. Health and critical illness products are seeing increased demand among the urban middle class, while reinsurance is evolving to support climate-linked risks and catastrophe coverage. Digitally embedded insurance bundled with logistics, travel, and food delivery continues to rise. However, income disparity and underinsurance in B40 households present long-term challenges. Regulatory sandboxes continue to foster fintech-insurtech collaboration.

Singapore: Insurtech Leadership and Regulatory Innovation Enable Market Sophistication

Singapore remains ASEAN’s insurance innovation hub, driven by regulatory agility, strong capital markets, and cross-border reinsurance leadership. The Monetary Authority of Singapore (MAS) has pioneered frameworks for digital-only insurers, parametric cover, and cyber-risk insurance. The city-state’s affluent, aging population is fueling demand for tailored health, long-term care, and investment-linked life products. Embedded insurance via super-apps like Grab and Singtel Dash is deepening reach among younger, mobile-first consumers. Singapore’s position as a regional reinsurance hub is also reinforced by the Asia-Pacific Insurance Forum and ESG-focused insurance pilots. While the market is saturated, innovation and regional expansion strategies sustain its relevance.

Strategic Evolution of ASEAN’s Insurance Players in a Competitive Digital Economy

Leading insurance companies operating in ASEAN include AIA Group, Prudential, Allianz, Tokio Marine, AXA, and regionally focused players like Etiqa, Manulife, FWD, and Singlife. Local giants such as PasarPolis (Indonesia) and GrabInsure (regional) are reshaping market dynamics through digital-first models.

Embedded insurance has emerged as a winning strategy. In April 2025, Grab expanded its in-app insurance suite to include income protection, life term, and hospitalization cover for driver-partners in Thailand and the Philippines. Similarly, Shopee partnered with Chubb in Q1 2025 to offer delivery assurance and product return insurance directly during checkout.

Strategic alliances, regional bancassurance models, and digital-only underwriters are becoming the norm. In May 2025, Manulife Vietnam partnered with MoMo Wallet to offer micro health plans embedded within e-payment journeys, showcasing the shift toward contextual insurance delivery.

Conclusion: Super-App Synergy and Digital Inclusion Redefine ASEAN’s Insurance Future

The ASEAN insurance industry is being reinvented at the crossroads of technology, gig economy transformation, and regulatory support. With super-apps acting as new-age distribution channels and MSMEs demanding credit-linked protection, insurers are moving from transactional to embedded models of engagement. As macroeconomic indicators stabilize and digital literacy deepens, ASEAN is poised to become a beacon for inclusive and agile insurance ecosystems globally.

Insurers who invest early in digital infrastructure, cross-sector alliances, and hyperlocal personalization will lead the next wave of growth in Southeast Asia's vibrant and high-potential insurance landscape.

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*Research Methodology: This report is based on DataCube’s proprietary 3-stage forecasting model, combining primary research, secondary data triangulation, and expert validation. [Learn more]

ASEAN Insurance Market Segmentation

ASEAN Insurance Market Segmentation

Frequently Asked Questions

Super-apps like Grab, Gojek, and Shopee are embedding microinsurance into ride-hailing, delivery, and commerce services, offering gig workers instant access to income, health, and accident protection without traditional paperwork or delays.

Insurers are deploying electronic KYC, biometric verification, paperless claim systems, and mobile wellness apps to streamline onboarding, making it easier for tech-savvy users to buy, manage, and renew policies via smartphones.

With over 70% of ASEAN’s businesses classified as MSMEs and an increasing reliance on digital lending, credit insurance is critical to protect working capital, mitigate default risks, and ensure business continuity.